**Privacy Policy**  
*Welcome to CBD House!*

CBD House values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases, and, if necessary, with whom we share it.

By visiting the website and purchasing the products, you are accepting the practices described in this privacy policy. Your use of the website and purchase of the products are also subject to our terms and conditions. In this privacy policy, the word "website" refers to the CBD House website, and "we," "us," "our," and "CBD House" refer to CBD House. The terms "user," "customer," "you," and "your" refer to you, the user and customer of CBD House.

This privacy policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations, specifically with the GDPR (General Data Protection Regulation - European regulations).

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**1. GENERAL INFORMATION**

The personal data of the users that are collected and processed through the website:

[https://www.cbdhouse.store](https://www.cbdhouse.store)

Will be under the responsibility and in charge of:

- Phone: +356 79793130

(Hereinafter referred to as “CBD House.”)

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**2. TYPES OF INFORMATION GATHERED**

The information we collect from our users and customers helps us provide our products effectively and to personalize and continually improve the user experience on the website. These are the types of information we collect:

**Information You Give Us:** You provide information when you search, read and view content, purchase products, register as a user, subscribe to our newsletter, and/or communicate with us through our contact information. As a result of those actions, you might supply us with the following information:

CBD House will not collect any personally identifiable information about you unless you provide it.

**Information Collected Automatically:** By accessing and using the website, you automatically provide us with the following information:

If you access the website through a mobile phone, we will collect the following information:

**Payment Information:** Your payment will be processed through offline payments or via food courier services such as Bolt and Wolt. CBD House reserves the right to contract any payment platform available on the market, which processes your data for the sole purpose of processing the purchase of products.

**Google Analytics:** We use Google Analytics provided by Google, Inc., USA (“Google”). This tool collects and analyzes certain types of information, including IP addresses, device identifiers, referring URLs, usage statistics, and more via cookies. The information generated may be transmitted to and stored by Google on servers in the United States. We use Google Analytics to enhance the website and improve our service.

Please consult Google's privacy policy here:

**Contact Information:** We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any CBD House server and will be stored on the respective server of our email service.

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**3. HOW LONG WE KEEP YOUR DATA**

Personal data provided by users and customers through the website will be kept for the time necessary to deliver the products and/or until the user decides to close the user account or unsubscribes from our newsletter. CBD House may retain personal data for a longer period if the user has given consent to such processing, as long as that consent is not withdrawn. Furthermore, CBD House may be obliged to retain personal data for a longer period if required for legal obligations or upon order of an authority. Once the retention period expires, personal data shall be deleted. The right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

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**4. HOW WE USE YOUR INFORMATION**

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current website and products. We use personal information collected through our website as described below:

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**5. HOW DO YOU GET MY CONSENT?**

By using the website, placing an order, registering as a user, subscribing to our newsletter, contacting us, and providing personal information to communicate with you, you consent to our collection, storage, and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

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**6. HOW WE SHARE INFORMATION**

The personal information of our customers and users is fundamental to our business. Under no circumstances will we sell or share information with third parties not previously authorized by the user or customer. We share user and customer information only as described below.

**Third-Party Service Providers:** We use third-party services to perform certain functions on our behalf. Examples include processing payments (Bolt, Wolt), building and hosting the website, delivering products, sending emails, analyzing data (Google Analytics), and providing marketing assistance. These services may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared will be treated according to their respective privacy policies.

**Email Marketing:** We may use the information provided by users to conduct marketing campaigns and send relevant information. By subscribing to our newsletter, users authorize us to use their information for email marketing.

**SMS Text Messages:** We use SMS messaging to send notifications about your order and special offers. By placing an order and opting to receive our SMS messages, you agree to these terms. Your phone number and purchase information will be shared with our SMS marketing platform.

If you wish to unsubscribe from marketing messages, please reply with STOP to any SMS message sent by us.

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**7. PROTECTING YOUR INFORMATION**

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. We restrict access to your personal information to those who have a legitimate purpose to know that information. CBD House follows generally accepted industry standards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

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**8. RIGHTS**

Users who provide information through our website have the right to access, rectify, download, or delete their information, as well as to restrict and object to certain processing of their information. Users may exercise these rights by sending us their request through our contact information.

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**9. CHILDREN’S ONLINE PRIVACY PROTECTION**

We comply with the GDPR regarding the protection of the personal data of minors. Our products are intended for persons over the age of 18, and we do not collect any information from persons under the age of 18. If we become aware that an order has been placed by a minor, we will cancel the order and take steps to delete that information.

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**10. THIRD PARTIES**

This document addresses only the use and disclosure of information CBD House collects from you. If you disclose your information to others, different rules may apply. CBD House does not control the privacy policies of third parties and is not responsible for their practices.

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**11. CONTACT US**

If you have questions or concerns about this privacy policy and the handling of your data, please contact us through our contact page or via the contact information below:

CBD House  
Phone: +356 79793130  
Email: Info@houseofclouds.store

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